Payment Policy
Payment and Cancellation Policy
The Lift Himalaya Treks and Expedition Pvt. Ltd.
At The Lift Himalaya Treks and Expedition Pvt. Ltd., we strive to provide a seamless and enjoyable experience for all our clients. To ensure clarity and mutual understanding, please review our payment and cancellation policies below:
Deposit Requirement:
A 50% deposit of the total package cost is required at the time of booking to secure your reservation. Full payment details will be provided during the booking process.
Cancellation Policy:
- Cancellations made more than 60 days before the trek start date: A 30% fee will be deducted from your deposit to cover international banking fees and administrative charges.
- Cancellations made less than 60 days before the trek start date: 50% of the total package cost will be refunded.
- If the full package cost has already been paid, 70% of the deposit will be refunded. Refunds will be processed within 90 days of cancellation.
Refund Processing:
Refunds will be issued via the original payment method. Please note that depending on your bank’s processing times, it may take up to 90 days for the refund to appear in your account.
Force Majeure and Special Circumstances:
In cases of force majeure (such as natural disasters, political instability, or other unforeseen events), special terms may apply. Refunds in such cases will be handled on an individual basis.
By booking with The Lift Himalaya Treks and Expedition Pvt. Ltd., you acknowledge and agree to these terms and conditions. We appreciate your understanding and look forward to being part of your adventure.